To send an email from another mailbox in both Outlook desktop and Outlook on the web, follow these steps:
Outlook Desktop
Add the Shared Mailbox (If it hasn't been added automatically already):
- Go to
File
>Account Settings
>Account Settings
. - Select your account and click
Change
. - Click
More Settings
>Advanced
tab >Add
. - Enter the name of the shared mailbox and click
OK
.
- Go to
Send an Email:
- Open a new email by clicking
New Email
. - Click
From
in the message window. If you don't see theFrom
field, go toOptions
>Show From
. - Select the shared mailbox from the list. If it's not listed, click
Other Email Address
and type the shared mailbox address. - Compose your email and click
Send
.
- Open a new email by clicking
Outlook on the Web
Add the Shared Mailbox (Only if you want to see replies from the shared mailbox on the web):
- Sign in to Outlook on the web.
- Right-click
Folders
in the left navigation pane and selectAdd shared folder
. - Type the name or email address of the shared mailbox and click
Add
.
Send an Email:
- Click
New Message
. - Click
From
in the message window. If you don't see theFrom
field, click the three dots (...
) and selectShow From
. - Select the shared mailbox from the list. If it's not listed, click
Other Email Address
and type the shared mailbox address. - Compose your email and click
Send
.
- Click
These steps should help you send emails from another mailbox in both Outlook desktop and Outlook on the web. If you have any further questions or need additional assistance, feel free to ask!
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